Passenger lift maintenance and repair

Your lift
as the first day

We carry out more than 2 million residential, underground, hospital and hotel lift inspections a year.

Our programmes are adapted to your needs and those of your installation with a team of accessible people at your service.

A team that shortens distances.

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Find out which
maintenance option best suits your needs

	Comprehensive maintenance	Standard maintenance
Included in the contract
Planned maintenance to manufacturer instructions
Access to 24 hour emergency callout service
Electronic worksheets sent directly to you
Insurance report management system
Orona autodialler monitoring response
Inclusive of callouts 24 hours
Inclusive of part replacement / repair
Optional
24 Hour Service Plus
Orona Phone
Orona Web Service

Frequently asked questions

The maintenance of a lift refers to the regular inspection, servicing, and repair activities that are carried out to ensure the safe and reliable operation of the elevator. All works are in accordance with standards that are in effect as LOLER.

Orona provides a comprehensive service to ensure the correct maintenance of the lift, which includes routine inspections, preventative maintenance, emergency call-out services, parts replacement, and repairs.

Preventative maintenance consists of an inspection of the main components and mechanisms, to evaluate their state, their operation and their cleanliness.

Corrective maintenance involves assisting call-outs, passenger entrapments or repairing a lift component that is not functioning properly. In general, the more we take care of preventative maintenance, the less corrective maintenance will be required.

The required frequency of lift servicing in the UK may vary depending on the type of elevator and its usage. In order to be able to enhance the availability of a lift, it is important to review regularly the most critical security components and the ones subjected to constant wear.

Therefore, a maintenance program should be tailor made to meet each lifts specific requirements. It is also important to note that lifts must undergo a thorough examination by a competent person, as required by the Lifting Operations and Lifting Equipment Regulations (LOLER). The LOLER regulations 1998 require a thorough examination “in the case of lifting equipment for lifting persons or an accessory for lifting” at least every 6 months by a competent person.

Yes, our experience in the design and research of lifts, along with powerful manufacturing capacity, has contributed to our capability to maintain installations that have been manufactured by other companies. Our technical team guarantees an excellent service whatever the brand of lift.

Maintenance contracts include monthly preventative maintenance, but the inclusion of spare parts depends on the type of contract.

It is highly recommended to have a lift maintenance contract. Regular maintenance can help prevent breakdowns and prolong the lifespan of the lift, saving you money in the long run. Additionally, ensuring that your lifts are safe and in good working order is essential for the safety of all building occupants.

Your lift always available

The multiple sensors available in the lift provide our technical team with the necessary information to anticipate possible anomalies and faults. Thanks to the application of advanced analysis of this data, we guarantee greater availability of your lift.

In-service connectivity significantly increases the availability of your lift compared to traditional models, planning preventive actions so that they have the minimum impact on your day-to-day life.

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We dedicate
much of our time so that you can enjoy yours.

If your facility needs a part replacement, you are in good hands. Our technical team has the most requested parts in their van or in the local warehouse. And with our digital tools we always ensure availability.

We solve it for you, no matter the brand

We offer you our service, even if your lift belongs to another company. Our experience in lift engineering and manufacturing allows us to deal with installations manufactured by other companies. This is what makes the difference; no lift can resist us.